Practitioners are managed as accounts linked to your organisation, and locations are configured once and reused, so growth is a configuration change rather than a new system.

✓Practitioner accounts. Add, manage and remove the practitioners linked to your organisation.

✓Locations at any scale. One site or a hundred, each with its own services and availability.

✓Shared setup. Services, templates and PGD subscriptions are shared across the team rather than rebuilt per person.

Setting up a clinical audit in the organisation portal: choose a practitioner, what to audit and how many consultations to sample

Compliance module

Inspection ready, without the folder hunt

A dedicated compliance module keeps the evidence an inspector asks for in one place, produced by normal clinical work rather than assembled the week before.

✓Automated clinical audit. Consultations are audited against the protocol they ran under, automatically.

✓Versioned PGD sign-off history. Every sign-off is tracked per PGD version, with the full history retained.

✓Risk assessments. Service-level risk assessments held alongside the services they cover.

✓Document and training records. A central location for compliance documents and practitioner training records.

Clinical safety

Hazard logs your clinical safety officer can sign off

Every service carries a DCB0129-style risk assessment: a hazard log scored on a shared severity and likelihood matrix, with residual risk visible at a glance and a sign-off once every hazard has been agreed.

✓One scoring matrix. Severity by likelihood, shared across every assessment so scores mean the same thing everywhere.

✓A hazard log per service. Hazards, agreed controls and residual risk held with the service they cover.

✓CSO sign-off. Nothing is released until the clinical safety officer has accepted every hazard.

Risk assessments in the organisation portal, with the DCB0129 risk scoring matrix and per-service hazard logs

Earnings by pharmacy and by service across the Ashgrove Health Group locations

Analytics

See how the clinic is actually running

Activity comes from the system of record rather than a monthly spreadsheet, so you can see which services are working and where the demand is.

✓Service performance. Which services are busy, and which are not earning their slot.

✓Across locations. Compare activity between sites, or look at the organisation as a whole.

The other portals.

Each portal is a different view of the same patient record and the same clinical journey.

For the clinical team

Practitioner portal

Where consultations live: live queue, guided templates, prescriptions and the documents that follow.

Explore

For your patients

Patient portal

Your white-labelled front door: services, booking, questionnaires and documents.

Explore

For patients on site

Concierge

A lightweight companion that guides patients on site, from check-in to walk-in.

Explore

Frequently asked questions

What teams ask most about the organisation portal.

Can one organisation cover several locations?+

Yes. Locations are configured in the organisation portal, from a single pharmacy to a hundred sites, each with its own services and availability while sharing the same practitioners, templates and PGD subscriptions.

What does the compliance module cover?+

Automated clinical audit, versioned PGD sign-off history, risk assessments for your services, a central location for compliance documents, and practitioner training records.

Who should use the organisation portal?+

Whoever runs the business side of the clinic: owners, superintendents, practice and compliance managers. Practitioners deliver consultations in the practitioner portal instead.

What happens to sign-offs when a PGD is updated?+

Old sign-offs expire, everyone affected is notified, and the sign-off history against each version stays available as audit evidence.

See it on your own services.

A free 30-minute demo walks through all four portals on a real setup.

Book a demo Contact us

Built for pharmacists, by pharmacists.